Reference

How konami88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to request data accessCookies and device dataContact us to update your records
konami88 How konami88 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply technical safeguards to protect the personal data held in your account. Your login session is protected and device continuity is managed so that switching between your phone browser and a desktop session does not expose your credentials. We use cookies to remember your session state and your preferred language so you do not have to re-enter details every visit.

Encryption in Transit

Data you send to us — including account registration details and wallet references for bKash or Nagad — travels over encrypted connections so it cannot be read in transit.

Cookie Controls

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention Policy

We keep your account data only as long as necessary. Once your account is closed, we retain records only for the minimum period required under applicable law, then delete them.

Third-Party Access Limits

We share data only with payment processors that handle your Rocket, Nagad or bKash transactions. No marketing third party receives your personal details without your explicit consent.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete your personal data, or if you have a question about how your bKash, Nagad or Rocket payment details are stored, our support team can help. Submit your request through the live chat channel in your account or send a message to our privacy contact address. We aim to respond to all data requests within a reasonable period and will confirm receipt of your request.

Team online

Live Chat

Open live chat from inside your account dashboard to raise a privacy or data request directly with our support team.

Email Support

Send your data access or correction request by email. Include your registered phone number so we can verify your account quickly.

Account Settings

Some details — like your registered email or phone number — can be updated directly in the account settings section without contacting support.

Frequently Asked Questions About This Policy

Here are the questions we hear most often about how we handle your data. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, phone number, email address and, where needed for verification, your registered bKash, Nagad or Rocket number. We do not collect payment PINs or passwords.

We store only the wallet number and transaction reference needed to confirm your deposit cleared. Your mobile wallet PIN and account password are never stored or visible to us.

Yes. Submit a data access request through live chat or by email, verified with your registered phone number. We will provide a summary of the personal data we hold on your account.

Contact our support team via live chat or email and request account deletion. We will process the request and delete personal data except where retention is required by applicable law.

We share data only with payment processors — such as those handling bKash, Nagad and Rocket transactions — and only where legally required. We do not sell your data.

Access and eligibility depend on your local law and eligible region. If you are unsure whether this policy applies to you, check local regulations before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.